HPE Foundation Care Next Business Day Exchange Service extended service agreement - 5 years - shipment
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Critical Service technical support - for HPE P9000 External Storage - 5 years
HP Critical Service brings you the best of both worlds: expert proactive services to keep your mission-critical multivendor hardware and software available 24x7 - plus fast reactive support for seamless resolution whenever unforeseeable problems crop up. This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner.

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HPE Support Plus 24 technical support - for HPE StorageWorks Business Copy EVA4400 - 3 years
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.

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HPE Foundation Care 24x7 Service extended service agreement - 3 years - on-site
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

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Red Hat Linux premium subscription
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SuSE Linux Enterprise Server for HPC Head Node subscription
You envision one single operating system for diverse architectures, in order to reduce the training and administration costs and workload to a minimum? Then SUSE LINUX Enterprise Server is the answer. No matter whether your IT infrastructure comprises 32-bit or 64-bit x86 systems, PowerPC-based systems, or even IBM mainframes, SUSE LINUX Enterprise Server is universally deployable. All supplied services and applications can be utilized on the most suitable hardware for the performance of the respective task. In this way, you can exploit your hardware in the best way possible without any need for additional training or extra costs.

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HPE Proactive Care Next Business Day Service Post Warranty extended service agreement (renewal) - 1 year - on-site
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HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty extended service agreement - 1 year - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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Red Hat Enterprise Linux Server for HPC Head Node subscription licence
Red Hat Enterprise Linux from Hewlett Packard Enterprise offers enterprise-class support for your Linux environment providing outstanding technical expertise with fast answers and problem resolution.

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HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.

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HPE Foundation Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

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Cloudera Enterprise Data Hub subscription licence (1 year) + 1 Year Premium Support - 1 node
Cloudera Enterprise helps you become information-driven by leveraging the best of the open source community with the enterprise capabilities you need to succeed with Apache Hadoop in your organization. Designed specifically for mission-critical environments, Cloudera Enterprise includes the world's most popular open source Hadoop-based platform as well as advanced system management tools plus dedicated support and community advocacy from the world-class team of Hadoop developers and experts. Cloudera is your partner on the path to big data. Cloudera Enterprise is designed to function as an enterprise data hub: one massively scalable platform to store any amount or type of data, in its original form, for as long as desired or required; integrated with your existing infrastructure and tools; with the with the flexibility to run a variety of enterprise workloads - including batch processing, interactive SQL, enterprise search and advanced analytics - together with the robust security, governance, data protection, and management that enterprises require. With Cloudera Enterprise, today's leading organizations can put their data at the center of their operations, to increase business visibility and reduce costs, while successfully managing risk and compliance requirements.

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