HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
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PN : U5VY4E

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HPE Data Protector Advanced Backup to Disk licence + 1 Year 24x7 Support - 1TB capacity
HP Data Protector Software automates high performance backup and recovery, from disk or tape, over unlimited distances, to enable 24x7 business continuity and improve IT resource utilization. Data Protector Software responds to the pressure for lower IT costs and greater operational efficiency by offering acquisition and deployment costs which are 30 - 70 % less than competition. Data Protector Software simplifies the use of complex backup and recovery procedures with the fastest installation, automated routine tasks, and easy-to-use features. The centralized multi-site management easily allows implementing multi-site changes, adapting in real time to changing business requirements. Appropriate for medium and large companies in any industry, Data Protector Software is the ideal solution to reduce IT costs and complexity while remaining reliable and scalable to grow from single server environments to the largest distributed enterprise infrastructures.

PN : Q2M83AAE

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
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PN : U5WS6E

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HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
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PN : U5XG7E

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HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
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PN : U5XK3E

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HPE Proactive Care 24x7 Service extended service agreement - 4 years - on-site
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PN : U4UQ3E

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HPE Foundation Care Next Business Day Service extended service agreement - 4 years - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U4UV5E

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HPE Proactive Care 24x7 Service extended service agreement - 3 years - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

PN : H1K92A3#YTU

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HPE Proactive 24 extended service agreement - 5 years - on-site
HP Proactive 24 Service collaborates with your IT staff to provide around-the-clock monitoring, issue resolution, onsite response for hardware issues, and sound advice. You can get advice concerning areas needing improvement and account support management. You will be also provided with an account support plan, operating system patch analysis and management, and monitoring for firmware and software updates.

PN : HA111A5#QAJ

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HPE Critical Service extended service agreement - 3 years - on-site
If downtime creates serious business consequences for your company, you need a support solution that helps you improve service levels through direct access to experts and provides up-front avoidance and rapid responses to problems. Learn how to reduce business risk, improve service levels, avoid downtime, proactively manage and embrace change, and experience the best service in the industry. Enhance the benefits with add-ons such as Critical Service Enhancement for SAP for proactive support and problem-solving; and HP Expanded ITSM Improvement Service for operational improvement advice from an ITIL-certified consultant to improve operational efficiently and implement continuous improvement.

PN : HA112A3#6Q6

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HPE Foundation Care Next Business Day Software Support technical support - for HPE Intelligent Management Center (IMC) Basic WLAN Platform - 1 year
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

PN : U3ZV2E

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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
With HP Foundation Care, you can minimize the time spent on troubleshooting, monitoring, and remediating while maintaining availability within limited budgets and resources. HP Foundation Care Next Business Day Service offers a next-business-day on-site response. Software support is provided with a two-hour response time.

PN : U7AQ1E

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