HPE Proactive Care 24x7 Software Service technical support - for HPE Networks Software Group 8 - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U5PV9E

Price :

Read More
HPE Support Plus 24 with Defective Media Retention extended service agreement - 5 years - on-site
Marketing description is not available.

PN : HG930A5#QQH

Price :

Read More
HPE Critical Service extended service agreement - 5 years - on-site
HP Critical Service (CS) is a comprehensive support solution designed for businesses that run mission-critical applications and cannot tolerate downtime without a significant business impact. CS offers an integrated set of proactive and reactive services and utilizes an ITIL-based framework of proven, integrated processes to help you improve availability and performance across your IT infrastructure. CS provides an assigned account team composed of highly trained IT professionals. This team will form close working relationships with designated members of your IT management staff and will conduct an assessment of your IT infrastructure in order to gain a clear understanding of your IT infrastructure, your IT goals, and your overall business objectives. The assessment’s results are used to design a strategy and an account support plan that aligns CS with your overall IT and business goals. Subsequently, your account team meets with you quarterly to discuss progress against the account support plan and to help maintain ongoing alignment with your business goals.

PN : HA112A5#2XQ

Price :

Read More
HPE Support Plus 24 with Defective Media Retention extended service agreement - 5 years - on-site
Marketing description is not available.

PN : HG930A5#6XD

Price :

Read More
HPE Foundation Care 24x7 Service extended service agreement - 5 years - on-site
HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

PN : H7J34A5#RD3

Price :

Read More
HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U5YX2E

Price :

Read More
HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U5XU6E

Price :

Read More
HPE Proactive 24 technical support - for HPE StorageWorks Command View EVA8400 - 5 years
HP Proactive 24 Service is an integrated hardware and software support solution designed to help you get more from your IT investment. It combines industry-leading preventive assistance with responsive support that helps you address problems quickly and effectively. Proactive 24 not only helps increase the return on technology investments across your IT infrastructure. It establishes a collaborative relationship between you and HP that strengthens your IT team and gives you rapid access to expertise as issues arise. An assigned account manager is your primary contact within the HP Services support organization for proactive services and access to diverse technical resources. Your account manager works closely with your IT staff to understand your environment and goals; document all the components of your infrastructure; recommend changes to improve availability, performance, and stability; and monitor ongoing operations using state-of-the-art remote tools. When problems occur, Proactive 24 delivers comprehensive single-point-of-contact assistance around the clock. It gives you 2-hour response for software issues and 4-hour onsite response for hardware problems.

PN : HA111A5#4QR

Price :

Read More
HPE Data Protector Advanced Backup to Disk licence + 1 Year 24x7 Support - 100 TB capacity
HP Data Protector Software automates high performance backup and recovery, from disk or tape, over unlimited distances, to enable 24x7 business continuity and improve IT resource utilization. Data Protector Software responds to the pressure for lower IT costs and greater operational efficiency by offering acquisition and deployment costs which are 30 - 70 % less than competition. Data Protector Software simplifies the use of complex backup and recovery procedures with the fastest installation, automated routine tasks, and easy-to-use features. The centralized multi-site management easily allows implementing multi-site changes, adapting in real time to changing business requirements. Appropriate for medium and large companies in any industry, Data Protector Software is the ideal solution to reduce IT costs and complexity while remaining reliable and scalable to grow from single server environments to the largest distributed enterprise infrastructures.

PN : Q2M85AAE

Price :

Read More
HPE Proactive Care 24x7 Software Service technical support - for HPE StoreVirtual 3200 Advanced Data Services - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : H1K92A3#YYV

Price :

Read More
HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5VP8E

Price :

Read More
HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U5WH7E

Price :

Read More