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HPE Foundation Care 24x7 Service with Defective Media Retention extended service agreement - 4 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

PN : U7ME4E

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Aruba AP-205H Hospitality radio access point
The multifunctional and affordable AP-205H access point (AP) combines high-performance wireless mobility with wired Gigabit Ethernet access in a surprisingly compact device. This compact and cost-effective dual-radio AP easily mounts to a standard data wall-box and uses the existing structured cabling system to provide secure wired and wireless network access in dormitories, classrooms, hotels, medical clinics and multitenant environments. In addition, using a unique mount kit accessory, the AP-205H can easily be converted to a desk mounted AP to provide the same benefits for branch offices and teleworkers. Capable of delivering high-performance Wi-Fi services to multiple rooms, the 205H simplifies RF coverage planning and reduces WLAN deployment costs. The AP-205H is built to provide years of trouble-free operation and is backed by Aruba's limited lifetime warranty. The 205H delivers wireless data rates with 802.11ac technology leveraging two spatial MIMO streams while simultaneously supporting 2.4-GHz 802.11n clients with data rates of up to 400 Mbps. The integrated antennas of the 205H are optimized for the deployments with the AP mounted vertically on either a wall or desk. The antenna patterns are slightly directional, focusing RF energy to and from the area facing the front of the AP. Three local Gigabit Ethernet ports are available to securely attach wired devices to your network. One of these ports is also capable of supplying PoE power to the attached device. The 205H itself receives power from either an AC-to-DC adapter accessory or from the switch it attaches to, using PoE via the uplink Gigabit Ethernet port.

PN : JW166A

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HPE Proactive Care 24x7 Service extended service agreement - 3 years - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support technology is required to receive full delivery and benefits from this support service.

PN : U7WK1E

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