Electronic HP Care Pack Critical Advantage L1 technical support - for Microsoft System Center Essentials 2010 Client Management w/1 Year 24x7 Support - 5 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. A mutually agreed-upon support strategy is designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. CA is to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA includes flexible proactive service credits that grow as your total investment in the CA Service grows. The account team will then use these credits to provide further proactive services based on your specific needs.

PN : HW127E

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HPE MSL2024 Ultrium 1840 tape library - LTO Ultrium - 4Gb Fibre Channel
The HP MSL Tape Libraries meet demanding storage requirement of businesses needing unattended backup, disaster recovery, or archive capability. The MSL Libraries offer a large capacity storage and interfaces with LTO-4 Ultrium tape drives. Web-based remote management makes the MSL Libraries easily managed from across the room or across the globe, eliminating the need for remote office IT staff. Quickly and simply manage the tape media both in and out of the library with the standard bar code reader, configurable mail slots, and multiple 12-slot removable magazines. If a tape were lost or stolen, protect important business data from unauthorized access with the library-based encryption option. Library investment and uncertain data growth are easily managed with MSL accessory kits. Quickly increase capacity and/or performance with tool-free drive upgrades, slot license capacity upgrades, or library expandability.

PN : AJ034B

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HPE Foundation Care Software Support 24x7 technical support - for HPE Serviceguard Metro Cluster with Continuous Access P6000/EVA - 4 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

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HPE Proactive Care 24x7 Software Service technical support - for Citrix XenDesktop App Edition - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U7F38E

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HPE Critical Advantage technical support - 1 year
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : U0V22E

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SuSE Linux Enterprise Server subscription
You envision one single operating system for diverse architectures, in order to reduce the training and administration costs and workload to a minimum? Then SUSE LINUX Enterprise Server is the answer. No matter whether your IT infrastructure comprises 32-bit or 64-bit x86 systems, PowerPC-based systems, or even IBM mainframes, SUSE LINUX Enterprise Server is universally deployable. All supplied services and applications can be utilized on the most suitable hardware for the performance of the respective task. In this way, you can exploit your hardware in the best way possible without any need for additional training or extra costs.

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AMD Opteron 6128 / 2 GHz processor
AMD Optero series proces?sors are designed to support workloads for IT organizations of all sizes - from server rooms to data centers and from traditional IT shops to cloud providers - while lowering their total cost of ownership.

PN : 642191-B21

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HPE StoreAll 8800 Partial Capacity Block storage enclosure
HP StoreAll 8000 Storage is a generation of hyperscale, harnessed, instant, economic storage to tame and mine your expanding archives. HP StoreAll increases your return on information, infrastructure, and individuals by enabling you to effectively store, retain, protect, manage, access, AND extract value from continuously growing unstructured data. StoreAll scales massively without complexity to 16 Petabytes of billions of files and objects with data access via a broad range of file protocols and native OpenStack Object Storage API. It brings structure to unstructured data with data retention policies, WORM, data integrity validation, and auditing to enable adherence to governance policies. Embedded support for custom metadata tagging is also provided so that meaning can be added to data. File system analytics and search can be performed up to 100,000x faster with StoreAll Express Query for metadata-driven storage administration and to enhance applications integrated with it via a REST API. Costs of storing data can be scaled down over time with policy-based tiering and a modular architecture.

PN : H6Z62A

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HPE StorageWorks Modular Smart Array 2012 storage enclosure
The HP StorageWorks 2000fc G2 Modular Smart Array (MSA2000fc) represents the newest Fiber Channel model of the MSA2000 family (which includes the MSA2000i iSCSI and the MSA2000sa SAS connected models), a generation of HP storage arrays specifically designed for entry-level customers and features the very latest in functionality and technology at highly affordable price points. The MSA2000fc G2 is a 4 Gb Fiber Channel connected 2U storage area network (SAN) or direct connect solution designed for small to medium size departments or remote locations. The controller-less chassis is offered in two models - one comes standard with twelve 3.5-inch drive bays, the other can accommodate twenty-four Small Form Factor (SFF) 2.5-inch drives. Both are able to simultaneously support enterprise-class SAS drives and archival-class SATA drives. The chassis can have one or two MSA2300fc controllers. The MSA2000fc G2 is all about the ability to choose the proper configuration to fit individual needs. The user can opt for the 24- drive bay SFF chassis for the highest spindle counts in the most dense form factor, or go for the 12 drive bay LFF model to max out total capacity. Choose a single controller unit for low initial cost with the ability to upgrade later; or decide on a model with dual controllers for the most demanding entry-level situations. Capacity can easily be added when needed by attaching additional drive enclosures. Maximum raw capacity ranges with LFF drives from 5.4 TB SAS or 12 TB SATA in the base chassis, to 27 TB SAS or 60 TB SATA with the addition of the maximum number of drive enclosures. Configurations utilizing the SFF drive chassis can grow from twenty-four to a total of ninety-nine SFF drives. The MSA2300fc has been fully tested up to 64 hosts.

PN : AJ948A

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Electronic HP Care Pack Software Technical Support technical support - for VMware vCenter CapacityIQ w/3 Years 9x5 Support - 4 years
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. Available standard business hours on standard business days, this convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. Choose Software Technical Support when you need to improve the productivity of system managers and operators; improve system performance and reduce downtime due to software defects; expedite problem resolution through expert-level technical resources; enjoy consistent service coverage across geographically dispersed sites; update HP and selected third-party software at a predictable cost; take advantage of subscription savings on software updates; keep your license compliancy up-to-date.

PN : U0D50E

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HPE network adapter
Information technology professionals rely on HP quality to ensure maximum productivity. As the power of applications, processors, memory adapters and storage devices increase, high-end computer users are seeking ways to optimize their system performance. HP provides leading solutions, adding new levels of performance, availability, flexibility, and management. HP provides a variety of networking solutions to keep your home or business connected. There's a networking choice for every budget, setting and level of expertise.

PN : A6825AR

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HPE 24x7 Software Technical Support technical support - for HPE Integrated Lights-Out (iLO) Essentials w/1 Year 24x7 Support - 4 years
HPE Software Technical Support provides comprehensive remote software support services for Hewlett Packard Enterprise software products and selected third-party software products. With HPE Software Technical Support, your IT staff receives fast and reliable access to HPE Global Support Centers. Hewlett Packard Enterprise technical resources work with your IT team to provide advice on software features and use, help with problem diagnosis and resolution, and identify software defects. This service also provides electronic access to comprehensive support information, allowing any member of your IT staff to locate essential product and support information.

PN : U7Z23E

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