HPE Proactive Care Next Business Day Service extended service agreement - 5 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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HPE Support Plus 24 extended service agreement - 1 year - on-site
24x7x365 hardware and software services - plus cost-saving software updates and more. HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.

PN : HA110A1#2ZZ

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HPE Support Plus 24 extended service agreement - 3 years - on-site
Marketing description is not available.

PN : HA110A3#4CS

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HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U7SJ9E

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HPE Foundation Care Software Support 24x7 technical support - for HPE IMC Virtual Application Networks Resource Automation Manager - 4 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

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HPE Proactive Care Call-To-Repair Service extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U5UU9E

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HPE Proactive Care Call-To-Repair Service extended service agreement - 4 years - on-site
Marketing description is not available.

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HPE Proactive Care Call-To-Repair Service extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U5US3E

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HPE Proactive Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

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HPE Foundation Care Next Business Day Software Support technical support - for HPE OneView with iLO - 4 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

PN : H7J32A4#SVN

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HPE Proactive Care 24x7 Service with Defective Media Retention Post Warranty extended service agreement - 1 year - on-site
Each HP Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For hardware products, the HP Proactive Care portfolio offers distinct hardware service levels. The HP Proactive Care portfolio also offers the same service levels with the inclusion of hardware defective media retention (DMR). For eligible products, the DMR service feature option allows the customer to retain a defective hard disk or eligible SSD/Flash drive that the customer does not want to relinquish due to sensitive data contained within the disk ('Disk or SSD/Flash Drive') covered under this service. All Disk or eligible SSD/Flash Drives on a covered system must participate in the DMR service option. For software products, HP Proactive Care Service provides software support 24 hours per day, 7 days per week including HP holidays.

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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

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