HPE Foundation Care Software Support 24x7 technical support - for HPE Intelligent Management Center Wireless Services Manager - 5 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

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Cleversafe dsNet Manager licence + 5 Years Support - 1 physical server
Object storage is an advanced model of data storage, optimized for unstructured data and archival storage. Hewlett Packard Enterprise and Cleversafe have collaborated to offer a comprehensive object storage solution to address growing unstructured data storage challenges across a wide range of use cases including active archive, backup, content storage and distribution, sharing and collaboration and application data repository. Cleversafe's dsNet software uses information dispersal algorithms (IDA) to store unstructured objects at petabyte scale and beyond. This is possible because the dsNet IDA uses erasure coding rather than replication to meet data storage reliability and availability requirements. Together, Hewlett Packard Enterprise and Cleversafe provide an object storage solution that enables massive scalability while lowering TCO and reducing the complexity of managing petabyte-scale storage.

PN : K4T78AAE

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Cleversafe dsNet licence - 1TB capacity
Object storage is an advanced model of data storage, optimized for unstructured data and archival storage. Hewlett Packard Enterprise and Cleversafe have collaborated to offer a comprehensive object storage solution to address growing unstructured data storage challenges across a wide range of use cases including active archive, backup, content storage and distribution, sharing and collaboration and application data repository. Cleversafe's dsNet software uses information dispersal algorithms (IDA) to store unstructured objects at petabyte scale and beyond. This is possible because the dsNet IDA uses erasure coding rather than replication to meet data storage reliability and availability requirements. Together, Hewlett Packard Enterprise and Cleversafe provide an object storage solution that enables massive scalability while lowering TCO and reducing the complexity of managing petabyte-scale storage.

PN : P8Z20AAE

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AMD Opteron 4184 / 2.8 GHz processor
The AMD Opteron processor, enabling simultaneous 32- and 64-bit computing, represents the landmark introduction of the AMD64 architecture. The AMD Opteron processor is designed to run existing 32-bit applications with outstanding performance and offers customers a simplified migration path to 64-bit computing. This evolutionary processor provides a dramatic leap forward in compatibility, performance, investment protection, and reduced total cost of ownership (TCO). The AMD Opteron processor provides a highly scalable architecture that delivers next-generation performance as well as a flexible upgrade path from 32- to 64-bit computing. With a single architecture designed to meet current and future business needs, the AMD Opteron processor can help to minimize the integration complexities presented by business environments today and in the future.

PN : 631645-B21

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HPE Foundation Care Software Support 24x7 technical support - for HPE ConvergedSystem 250-HC StoreVirtual - 3 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

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HPE Foundation Care Software Support 24x7 technical support - for Microsoft Windows Storage Server 2008 R2 Enterprise - 5 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

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HPE Proactive Care 24x7 Software Service technical support - for HPE CloudSystem Enterprise - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U6VC9E

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Electronic HP Care Pack Critical Advantage L3 technical support - for HP Insight with Microsoft System Center Essentials 2010 w/1 Year 24x7 Support - 3 years
HP Critical Advantage (CA) service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment. CA also includes flexible proactive service credits that grow as your total investment in the CA service grows within your IT environment. The account team will then use these credits to provide further proactive services that are selected for your IT environment based on your specific needs.

PN : HQ420E

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Electronic HP Care Pack Software Technical Support technical support - for VMware VirtualCenter - 1 year
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. Available standard business hours on standard business days, this convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. Choose Software Technical Support when you need to improve the productivity of system managers and operators; improve system performance and reduce downtime due to software defects; expedite problem resolution through expert-level technical resources; enjoy consistent service coverage across geographically dispersed sites; update HP and selected third-party software at a predictable cost; take advantage of subscription savings on software updates; keep your license compliancy up-to-date.

PN : U9830E

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Electronic HP Care Pack Critical Advantage L2 technical support - for Red Hat Linux Enterprise Server - 1 year
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.

PN : HN043E

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Microsoft Windows Server 2008 R2 Enterprise Edition downgrade licence
Windows Server 2008 R2 enables organizations to increase the reliability and flexibility of their server infrastructures. A lot of virtualization tools, web resources, management enhancements help save time, reduce costs, and provide a platform for a dynamic and efficiently managed data center. Powerful tools combine to give customers greater control, increased efficiency, and the ability to react to front-line business needs faster than ever before.

PN : 717567-021

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HPE Proactive Care Advanced 24x7 Software Service technical support - for HPE StoreEver MSL6480 Secure Manager - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

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