HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
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PN : U1LP0PE

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HPE 24x7 Software Technical Support technical support - for HPE ProLiant Essentials Integrated Lights-Out Select Pack - 3 years
HPE Software Technical Support provides comprehensive remote software support services for Hewlett Packard Enterprise software products and selected third-party software products. With HPE Software Technical Support, your IT staff receives fast and reliable access to HPE Global Support Centers. Hewlett Packard Enterprise technical resources work with your IT team to provide advice on software features and use, help with problem diagnosis and resolution, and identify software defects. This service also provides electronic access to comprehensive support information, allowing any member of your IT staff to locate essential product and support information.

PN : HA107A3#7X3

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HPE Support Plus 24 technical support - for HPE ProLiant Essentials Integrated Lights-Out Advanced Pack - 5 years
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.

PN : HA110A5#7X4

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
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PN : U1FK6PE

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HPE Proactive Care 24x7 Software Service technical support - for HPE 3PAR 8200 Data Encryption - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : H1K92A3#YUY

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HP Care Pack Software Technical Support technical support - for HP-UX High Availability Operating Environment - 5 years
HP Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. Available standard business hours on standard business days, this convenient HP Care Pack service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. In addition, HP Software Technical Support brings you software updates at substantial subscription savings. This includes new versions of HP and selected third-party software products, patches, and documentation, as well as licensing to use and copy these versions. Choose Software Technical Support when you need to: improve the productivity of system managers and operators; improve system performance and reduce downtime due to software defects; expedite problem resolution through expert-level technical resources; enjoy consistent service coverage across geographically dispersed sites; update HP and selected third-party software at a predictable cost; take advantage of subscription savings on software updates; keep your license compliancy up-to-date.

PN : HA106A5#1X2

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HP Care Pack Support Plus 24 technical support - for HP-UX Base Operating Environment - 1 year
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings. Choose Support Plus 24 when you need to: improve uptime with responsive hardware and software services available anytime, cost-effectively obtain expert 24x7 multivendor hardware and software support, enjoy consistent service coverage across geographically dispersed sites, update HP and select third-party software at a predictable cost, take advantage of subscription savings on software updates.

PN : HA110A1#9F9

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HPE Critical Service extended service agreement - 5 years - on-site
HPE Critical Service is a comprehensive support solution designed for businesses that run mission-critical applications and cannot tolerate downtime without a significant business impact. HPE Critical Service offers an integrated set of proactive and reactive services and utilizes an ITIL-based framework of proven, integrated processes to help you improve availability and performance across your IT infrastructure. HPE Critical Service provides an assigned account team composed of highly trained IT professionals. This team will form close working relationships with designated members of your IT management staff and will conduct an assessment of your IT infrastructure in order to gain a clear understanding of your IT infrastructure, your IT goals, and your overall business objectives. The assessment's results are used to design a strategy and an account support plan that aligns HPE Critical Service with your overall IT and business goals. Subsequently, your account team meets with you quarterly to discuss progress against the account support plan and to help maintain ongoing alignment with your business goals.

PN : HA112A5#WTQ

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HPE Proactive Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
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PN : U1JC4PE

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HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U1JY1PE

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HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
Marketing description is not available.

PN : U1LB7PE

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HPE Foundation Care Next Business Day Service extended service agreement - 3 years - on-site
HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

PN : U8JA5E

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