HPE Critical Service extended service agreement - 5 years - on-site
HPE Critical Service is a comprehensive support solution designed for businesses that run mission-critical applications and cannot tolerate downtime without a significant business impact. HPE Critical Service offers an integrated set of proactive and reactive services and utilizes an ITIL-based framework of proven, integrated processes to help you improve availability and performance across your IT infrastructure. HPE Critical Service provides an assigned account team composed of highly trained IT professionals. This team will form close working relationships with designated members of your IT management staff and will conduct an assessment of your IT infrastructure in order to gain a clear understanding of your IT infrastructure, your IT goals, and your overall business objectives. The assessment's results are used to design a strategy and an account support plan that aligns HPE Critical Service with your overall IT and business goals. Subsequently, your account team meets with you quarterly to discuss progress against the account support plan and to help maintain ongoing alignment with your business goals.

PN : HA112A5#6Y8

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HPE Installation & Startup Service installation / configuration - for HPE StorageWorks XP Continuous Access
HP Installation and Startup Service coordinates the installation, configuration, and verification of HP Controller software on an existing server and provides configuration of OpenFlow-enabled switches designed to get your SDN network up and running quickly. The service includes the installation of one HP VAN SDN Controller and the configuration of a number of OpenFlow-enabled switches depending on the add-on services purchased. This service is available only for select HP SDN products and will be delivered remotely. With this service, you will also receive a brief orientation session on the installed product features. As part of this service, an HP technical specialist will remotely connect to your network to perform HP VAN SDN Controller installation and basic setup and enablement of OpenFlow on previously installed HP OpenFlow-enabled switches. The technical specialist will also enable OpenFlow communication between the switches and the HP SDN Controller.

PN : HA124A1#5K1

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HPE Support Plus extended service agreement - 3 years - on-site
HPE Support Plus Service is composed of comprehensive hardware and software services that help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. In addition, HPE Support Plus provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

PN : HA109A3#6Q6

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HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U1JB7PE

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HPE Insight Dynamics for non-HP servers licence + 1 Year 24x7 Support - 1 server
HP Insight Dynamics is advanced infrastructure lifecycle management software which allows you to instantly adjust to dynamic business demands - provision and modify a complex infrastructure in minutes. HP Insight Dynamics is the infrastructure management at the core of the HP BladeSystem Matrix, a converged infrastructure solution spanning servers, storage and network resources that is an ideal platform for delivering shared services.

PN : TC235A

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HPE Foundation Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

PN : U6UE0PE

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HPE Foundation Care Call-To-Repair Service extended service agreement - 4 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

PN : U2YZ5E

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

PN : U2VN4PE

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HPE Foundation Care Next Business Day Exchange Service extended service agreement - 3 years - shipment
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U7QN6E

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HPE Foundation Care Call-To-Repair Service extended service agreement - 5 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

PN : U2YW3E

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HP Care Pack 24x7 Software Technical Support technical support - for VMware vSphere Essentials - 5 years
HP 24x7 Software Technical Support provides comprehensive round-the-clock services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. This convenient HP Care Pack service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. In addition, 24x7 Software Technical Support brings you software updates at substantial subscription savings. This includes new versions of HP and selected third-party software products, patches, and documentation, as well as licensing to use and copy these versions. Choose 24x7 Software Technical Support when you need to: improve the productivity of system managers and operators; improve system performance and reduce downtime due to software defects; expedite problem resolution through expert-level technical resources available whenever you need them; enjoy consistent service coverage across geographically dispersed sites; update HP and selected third-party software at a predictable cost; take advantage of subscription savings on software updates; keep your license compliancy up-to-date.

PN : HA107A5#15K

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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U4HG1PE

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