HPE Foundation Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

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HPE Foundation Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Foundation Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HPE Foundation Care Services provide support that helps you meet today's IT demands, and evolve for tomorrow. You are offered five service levels that are easier to understand, easier to align to your business needs, and easier to buy. They are also more personalized to deliver the information you need, when and where you need it. HPE Foundation Care Next Business Day Service offers a next-business-day on-site response with coverage available nine hours per day between 8:00 a.m. and 5:00 p.m. local time, on business days Monday through Friday, excluding on Hewlett Packard Enterprise holidays. Software support is provided with a two-hour response time.

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SuSE Linux Enterprise High Availability Extension subscription
SUSE Linux Enterprise is a highly reliable, interoperable, and manageable server OS built to power mission-critical workloads in physical and virtual environments. With this affordable, open source foundation, you can cost-effectively deliver core business services, enable secure networks, simplify heterogeneous infrastructure, and enhance efficiency and value. To get the most out of your mixed IT environment and deliver mission-critical data center services, add the SUSE Linux Enterprise Server High Availability Extension. SUSE Linux Enterprise High Availability Extension provides the ability for mission-critical applications to continue to deliver business value, 24 hours a day, every day. It does this by using high availability clustering to automate application and data recovery. Using flexible, policy-driven clustering solutions, it implements highly available Linux clusters and removes single points of failure.

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HPE Proactive Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
Marketing description is not available.

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Red Hat Enterprise Linux for SAP Application Virtual Datacenters Flexible subscription
Red Hat Enterprise Linux includes advanced security technologies - from network firewall control to secure containers for application isolation - to prevent intrusions and protect your data.

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HPE Proactive Care 24x7 Service extended service agreement - 3 years - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support technology is required to receive full delivery and benefits from this support service.

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
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HPE 4-Hour 24x7 Same Day Hardware Support extended service agreement - 5 years - on-site
Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment. Choose 4-Hour 24x7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on your HP and multivendor hardware investments, and enjoy consistent service coverage across geographically dispersed sites.

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HPE Proactive Care 24x7 Service extended service agreement - 5 years - on-site
Marketing description is not available.

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HP Care Pack Support Plus 24 technical support - for VMware vSphere Standard Edition - 5 years
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings. Choose Support Plus 24 when you need to: improve uptime with responsive hardware and software services available anytime, cost-effectively obtain expert 24x7 multivendor hardware and software support, enjoy consistent service coverage across geographically dispersed sites, update HP and select third-party software at a predictable cost, take advantage of subscription savings on software updates.

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