HPE Foundation Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

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HPE Foundation Care Next Business Day Exchange Service Post Warranty extended service agreement - 1 year - shipment
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Foundation Care 24x7 Service with Defective Media Retention Post Warranty extended service agreement - 1 year - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
Marketing description is not available.

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HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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HPE Foundation Care Exchange Service Post Warranty extended service agreement - 1 year - shipment
HPE Foundation Care 4 Hour Exchange Service - Available 24x7, including on Hewlett Packard Enterprise holidays. The networking component will be exchanged within four hours after opening the case; networking software support is also included.

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HPE Proactive Care Next Business Day Service extended service agreement - 3 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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HPE Proactive Care Next Business Day Service extended service agreement - 5 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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HPE Proactive Care 24x7 Software Service technical support - for HPE Intelligent Management Center Branch Intelligent Management Software - 5 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

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HPE Support Plus 24 extended service agreement - 5 years - on-site
24x7x365 hardware and software services - plus cost-saving software updates and more. HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.

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HPE Proactive 24 extended service agreement - 3 years - on-site
Turning off the office lights at the end of the day doesn't mean business is closed. Because your business needs to stay up and running 365 x 24 x 7, HP Proactive 24 Services collaborates with your IT staff to provide around-the-clock monitoring, 365 x 24 x 7 issue resolution, four-hour onsite response for hardware issues, and sound advice. HP assesses your infrastructure to find areas needing improvement and assign an account support manager, design an account support plan, offer operating system patch analysis and management, and monitor for firmware/software updates.

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HPE Proactive 24 extended service agreement - 1 year - on-site
Turning off the office lights at the end of the day doesn't mean business is closed. Because your business needs to stay up and running 365 x 24 x 7, HP Proactive 24 Services collaborates with your IT staff to provide around-the-clock monitoring, 365 x 24 x 7 issue resolution, four-hour onsite response for hardware issues, and sound advice. HP assesses your infrastructure to find areas needing improvement and assign an account support manager, design an account support plan, offer operating system patch analysis and management, and monitor for firmware/software updates.

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