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HPE Proactive Care 24x7 Software Service technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - 5 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U1UR2E

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HPE StorageWorks Modular Smart Array P2000 Dual I/O SFF Drive Enclosure storage enclosure
Hewlett Packard's StorageWorks 2000 Family of storage arrays features P2000 G3 MSA arrays with the 8 Gb Fiber Channel, 6 Gb SAS, 10GbE iSCSI connected models, and with a iSCSI model with four 1 Gb iSCSI ports per controller. The arrays are designed for entry-level customers and feature the latest in functionality and host-connect technology while offering excellent price/performance. They are ideal for companies with small budgets or limited IT expertise, and also larger companies with departmental or remote requirements. Each solution is designed to be easy to deploy, to be secure, along with low management costs, while driving rapid return on investment through efficient storage consolidation. The P2000 G3 arrays are 2U storage area network (SAN) or direct connect solutions (OS and protocol dependent) offering a choice of five controllers - two FC, one SAS, one 10GbE iSCSI and the newest model features a four port 1 Gb iSCSI. The first Fiber Channel controller is a high-performance, 8 Gb dual port model. The second offering is a unique dual-purpose Combo controller with two 8 Gb Fiber Channel ports with the addition of two 1GbE iSCSI ports. The third controller choice is 6Gb SAS with four ports per controller. There is also the recent addition of a two port 10 Gb iSCSI, while the controller introduction features four 1 Gb iSCSI ports per controller. Whatever the situation calls for, the P2000 G3 line-up has the right solution. The P2000 G3 SAS is the follow-on product to the MSA2000sa G2, adding the latest 6 Gb SAS technology to the four host ports per controller. The P2000 G3 SAS array is designed for directly attaching up to four dual-path or eight single path rack servers. SAS array support for blade systems will continue to come from the MSA2000sa G2. The P2000 G3 10GbE iSCSI, brings the very latest in high-performance host connection with technology generally found only in higher priced arrays. The bandwidth it provides in conjunction with server consolidation is highly advantageous in shared storage configurations. Array connection to 10GbE switches that are in turn connected to 1GbE NICs is commonplace. Directly attached server support requires the server units to have 10GbE NICs. The most recent addition is the P2000 G3 iSCSI controller featuring four 1Gb iSCSI Ethernet ports, double the number of the G2 model. This allows an array that keeps the price of the components, particularly the inter connects, low while markedly increasing the performance capabilities.

PN : AW561A

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Electronic HP Care Pack 24x7 Software Technical Support technical support - for VMware vShield Edge w/3 Years 9x5 Support - 3 years
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP 24x7 Software Technical Support provides comprehensive round-the-clock services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. This convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. In addition, 24x7 Software Technical Support brings you software updates at substantial subscription savings. This includes new versions of HP and selected third-party software products, patches, and documentation, as well as licensing to use and copy these versions. Choose 24x7 Software Technical Support when you need to improve the productivity of system managers and operators, improve system performance and reduce downtime due to software defects, expedite problem resolution through expert-level technical resources available whenever you need them, enjoy consistent service coverage across geographically dispersed sites, update HP and selected third-party software at a predictable cost, take advantage of subscription savings on software updates and keep your license compliancy up-to-date.

PN : U0F88E

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Electronic HP Care Pack Software Technical Support technical support - for VMware vSphere Essentials Plus / Virtual SAN Appliance (3 licenses) w/3 Years 9x5 Support - 5 years
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. Available standard business hours on standard business days, this convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. Choose Software Technical Support when you need to improve the productivity of system managers and operators; improve system performance and reduce downtime due to software defects; expedite problem resolution through expert-level technical resources; enjoy consistent service coverage across geographically dispersed sites; update HP and selected third-party software at a predictable cost; take advantage of subscription savings on software updates; keep your license compliancy up-to-date.

PN : U0G33E

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