HPE Cloud Managed IT (3 years)
Enjoy worry-free IT - configured, monitored and managed by Hewlett Packard Enterprise and your IT partner monitoring console -access for IT teams or your IT partner for detailed multi-site monitoring from a single interface. User control console provides easy-to-understand per-appliance service status monitoring.

PN : Q0C97A

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HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5YD2E

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HPE Proactive Care 24x7 Service extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U4VR9E

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HPE Proactive Care Advanced 24x7 Software Service technical support - for HPE Intelligent Management Center MPLS VPN Manager Software - 4 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U5QH3E

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HPE Adaptive Backup and Recovery Suite Ultimate Edition upgrade licence + 1 Year 24x7 Support - 1 licence
HPE Adaptive Backup and Recovery Suite is an adaptable, intelligent data backup and recovery solution that enables you to optimize, protect, and analyze your backup environment.

PN : Q2M69AAE

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HPE Proactive Care 24x7 Software Service with Defective Media Retention technical support - for HPE ConvergedSystem 3PAR 7400 Operating System Suite Drive - 4 years
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. HP 24x7 Software Proactive Care Service provides the reactive service, where HP Defective Media Retention allows the customer to retain defective hard disk or eligible SSD / flash drive components that the customer does not want to relinquish due to sensitive data contained within the disk.

PN : H1K93A4#YV1

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HPE Proactive Care 24x7 Software Service with Defective Media Retention technical support - for HPE StoreOnce Recovery Manager Central with VMware - 4 years
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. HP 24x7 Software Proactive Care Service provides the reactive service, where HP Defective Media Retention allows the customer to retain defective hard disk or eligible SSD / flash drive components that the customer does not want to relinquish due to sensitive data contained within the disk.

PN : H1K93A4#U2B

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HPE Foundation Care Next Business Day Service Post Warranty extended service agreement (renewal) - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U4FG9PE

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HPE Proactive Care 24x7 Service extended service agreement - 5 years - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

PN : H1K92A5#9LA

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HPE Foundation Care Exchange Service Post Warranty extended service agreement - 1 year - shipment
HPE Foundation Care 4 Hour Exchange Service - Available 24x7, including on Hewlett Packard Enterprise holidays. The networking component will be exchanged within four hours after opening the case; networking software support is also included.

PN : U4CV6PE

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HPE Foundation Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

PN : U2YQ4PE

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

PN : U5HS7E

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