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HPE Critical Advantage L1 technical support - for VMware View Premier Bundle - 5 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : U1C40E

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HPE Critical Advantage L3 technical support - for VMware View Enterprise Starter Kit - 4 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : U1B81E

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HPE Critical Advantage L3 technical support - for HPE StorageWorks MSA2000 Snapshot 64 - 4 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : HX336E

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HPE Dual Port Midline hard drive - 1 TB - SAS
Serial Attached SCSI (SAS) provides a superior storage solution. With some storage requirements escalating and others becoming more complex, factors such as flexibility, performance, increased reliability, greater density, security, scalability and accessibility are more critical than ever. SAS Midline hard drives are ideal for servers or external storage for high-capacity, non mission-critical environments with less than 40% workloads requiring economical reliability (about twice that of entry drives) and redundant data paths to the drive, e.g. disk backup, archival, reference, and other highly available applications.

PN : AP861A

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HPE StoreEver MSL2024 Ultrium 6250 tape library - LTO Ultrium - 8Gb Fibre Channel
The HP StoreEver MSL tape libraries meet demanding storage requirement of businesses needing unattended backup, disaster recovery, or archive capability. The MSL libraries offer a broad choice of storage capacity and interfaces with LTO-6 Ultrium tape drives. Web-based remote management makes the MSL libraries easily managed from across the room or across the globe, eliminating the need for remote office IT staff. Quickly and simply manage the tape media both in and out of the library with the standard bar code reader, configurable mail slots, and multiple 12-slot removable magazines. If a tape were lost or stolen, protect important business data from unauthorized access with the library-based encryption option. Library investment and uncertain data growth are easily managed with MSL accessory kits. Quickly increase capacity and/or performance with tool-free drive upgrades, slot license capacity upgrades, or library expandability. Now with TapeAssure to monitor drive and media utilization, monitor operational performance, report life and health information as well as provide notifications of drive and tape parameters that fall below HP recommended standards.

PN : C0H22A

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HPE Foundation Care Software Support 24x7 technical support - for Microsoft Windows Server 2012 Foundation - 5 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

PN : U2SA9E

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HPE B-Series QSFP transceiver module - 32Gb Fibre Channel (SW)
B-Series switches and directors are used by enterprises worldwide as foundations for mission-critical SAN environments. High-speed, intelligent B-Series storage networks enable small departments and global organizations to access and share data in a consolidated, manageable, and a scalable manner.

PN : Q2R30A

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HPE Software Technical Support technical support - for HPE StoreVirtual VSA Software 2014 - 4 years
HPE Software Technical Support provides comprehensive remote software support services for Hewlett Packard Enterprise software products and selected third-party software products. With HPE Software Technical Support, your IT staff receives fast and reliable access to HPE Global Support Centers. Hewlett Packard Enterprise technical resources work with your IT team to provide advice on software features and use, help with problem diagnosis and resolution, and identify software defects. This service also provides electronic access to comprehensive support information, allowing any member of your IT staff to locate essential product and support information.

PN : U0WH1E

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HPE StorageWorks Ultrium 460 tape drive - LTO Ultrium - SCSI
The HP StorageWorks Ultrium 460 Tape Drive is the second generation of HP Ultrium Tape Drives, delivering a capacity of 400 GB (assuming 2:1 data compression) on a single cartridge. Reinforcing HP's leadership position in tape, it builds on the success of the HP StorageWorks Ultrium 230 and HP StorageWorks Ultrium 215 drives, offering the same broad compatibility, support for One-Button Disaster Recovery, HP StorageWorks Library and Tape Tools utilities for manageability, and legendary HP support. With a transfer rate of 60 MB/sec, the Ultrium 460 is the ideal choice for enterprise-class data protection needs, particularly where the backup window is shrinking. The Ultrium 460 Tape Drive is fully read and write compatible with first-generation Ultrium Tape Drives, while setting new standards for performance, capacity and reliability in the superdrive market. As part of the four-generation LTO Ultrium open format, the Ultrium 460 is the best choice for long-term investment protection.

PN : 410657-001

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HPE Dual Port Midline hard drive - 3 TB - SAS 6Gb/s
Serial Attached SCSI (SAS) provides a superior storage solution. With some storage requirements escalating and others becoming more complex, factors such as flexibility, performance, increased reliability, greater density, security, scalability and accessibility are more critical than ever. SAS Midline hard drives are ideal for servers or external storage for high-capacity, non mission-critical environments with less than 40% workloads requiring economical reliability (about twice that of entry drives) and redundant data paths to the drive, e.g. disk backup, archival, reference, and other highly available applications.

PN : E7W97A

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HPE StorageWorks Modular Smart Array P2000 DC-power LFF Chassis storage enclosure
The HP StorageWorks P2000 G3 FC Modular Smart Array (P2000 G3 FC) is a Fiber Channel model of Hewlett Packard's 2000 family of storage arrays, specifically designed for entry-level customers and features the very latest in functionality and 8Gb technology at highly affordable price points. These storage solutions offer excellent price/performance and availability features for direct attach configurations (depending on OS), clusters, workgroups and entry-level SAN environments. Each solution is designed to be easy to deploy, to be secure, along with low management costs, while driving rapid return on investment. The P2000 G3 FC is an 8 Gb Fiber Channel connected 2U storage area network (SAN) or direct connect solution (OS dependent) designed for small to medium size departments or remote locations. It offers a choice of two controllers. The first is a high-performance, Fiber Channel 8 Gb dual port model. The second is a unique dual-purpose Combo controller with two 8 Gb Fiber Channel ports with the addition of two 1GbE iSCSI ports. A P2000 G3 FC Array can have one or two of the same controller. Access to the enclosures and drives is at the faster speed of 6Gb SAS.

PN : AP840A

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HPE Critical Advantage L3 technical support - for HPE Advanced Performance Monitoring / Fabric Watch - 3 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : HQ838E

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