HPE Foundation Care Next Business Day Exchange Service Post Warranty extended service agreement - 1 year - shipment
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Critical Service with Defective Media Retention extended service agreement - 5 years - on-site
HP Critical Service (CS) is a comprehensive support solution designed for businesses that run mission-critical applications and cannot tolerate downtime without a significant business impact. CS offers an integrated set of proactive and reactive services and utilizes an ITIL-based framework of proven, integrated processes to help you improve availability and performance across your IT infrastructure. CS provides an assigned account team composed of highly trained IT professionals. This team will form close working relationships with designated members of your IT management staff and will conduct an assessment of your IT infrastructure in order to gain a clear understanding of your IT infrastructure, your IT goals, and your overall business objectives. The assessment’s results are used to design a strategy and an account support plan that aligns CS with your overall IT and business goals. Subsequently, your account team meets with you quarterly to discuss progress against the account support plan and to help maintain ongoing alignment with your business goals.

PN : HG932A5#WUY

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HPE Proactive Care 24x7 Software Service technical support - for HPE 3PAR 8450 Replication Software Suite - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : H1K92A3#YWN

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HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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Red Hat Enterprise Linux for SAP Solutions Virtual DataCenter subscription
Are you looking for a one-stop solution for your Red Hat environment? Red Hat Enterprise Linux from HPE offers enterprise class support for your Linux environment providing outstanding technical expertise with fast answers and problem resolution.

PN : Q8U15A

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HPE Foundation Care Call-To-Repair Service with Defective Media Retention Post Warranty extended service agreement - 1 year - on-site
Marketing description is not available.

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HPE Foundation Care Next Business Day Software Support technical support - for HPE Intelligent Management Center (IMC) Basic - 3 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

PN : U3ZZ7E

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HPE Foundation Care Next Business Day Software Support technical support - for HPE Intelligent Management Center Endpoint Admission Defense Software - 3 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

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HPE 4-Hour 24x7 Same Day Hardware Support extended service agreement - 5 years - on-site
Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment. Choose 4-Hour 24x7 Same Day Hardware Support when you need to extend your hardware warranty coverage with prompt, anytime service for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on your HP and multivendor hardware investments, and enjoy consistent service coverage across geographically dispersed sites.

PN : HA104A5#7G3

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HPE Proactive Care 24x7 Service Post Warranty extended service agreement - 1 year - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

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HPE 3PAR 10800 Opt Suite Mag LTU Support

PN : H7J35A3#SF0

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HPE Apollo k6000 rack-mountable - 12U - up to 24 blades
The HPE Apollo k6000 Chassis is designed with density optimization and HPC solution integration in mind to help you manage and scale to your HPC computing demands. The modular HPE Apollo k6000 Chassis is designed to hold the next generation of compute servers to fit your specific HPC workloads. The modular, fully integrated, and highly flexible HPE Apollo k6000 Chassis accommodates up to 24 XL230k server trays, redundant power and cooling, ethernet and high speed fabric switches to address various HPC workload needs. The Apollo k6000 System is a performance optimized, air-cooled solution that fits in customer's space limitations. This solution offers outstanding configuration flexibility, simplified administration and rack-scale efficiency that lowers the total cost of ownership needed for mass scale HPC deployments. Cooling concerns are reduced by 12 hot-pluggable dual rotor fans while the chassis power can be managed by either HPE Chassis Controller or enhanced (simplified) with optional HPE Apollo Platform Manager (APM) which allows granular power control at rack level.

PN : 847077-B21

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