HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement - 1 year - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks, and networks.

PN : U8DG4PE

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HPE StorageWorks MSL4048 Ultrium 1840 tape library - LTO Ultrium - 4Gb Fibre Channel
The HP StorageWorks MSL4048 Tape Library meets a broad range of demanding data storage needs including unattended backup, archive and disaster recovery for small to medium businesses, workgroups, or remote offices. The HP MSL4048 Tape Library offers up to 76.8TB of compressed storage capacity in only a 4U form factor. The MSL4048 enables you to easily manage your media both in and out of the library with a standard barcode reader, a configurable three-slot mail slot and four 12-slot removable magazines. As your data protection needs increase, simply add additional performance or capacity to your MSL4048 Tape Library with tool-free drive upgrade kits. All MSL4048 Tape Library units arrive rack-ready for quick installation in a standard 19" rack, but can be converted into a tabletop configuration for use outside of a rack. With unique HP web-based remote management, the MSL4048 is easily managed from across the room, or across the globe, reducing dependencies on your IT staff. The enhanced HP operator control panel is a full quarter VGA screen with an easy to navigate interface for easy onsite operator interaction.

PN : AJ038A

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HPE Proactive Care 24x7 Service extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U8FQ6E

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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
HPE Foundation Care Call-to-Repair Service offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24x7 with a 2-hour response time.

PN : U8KF2E

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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
HPE Foundation Care Call-to-Repair Service offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24x7 with a 2-hour response time.

PN : U8FE7E

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HPE Proactive Care Advanced Call-To-Repair Service Service extended service agreement - 5 years - on-site
HP Proactive Care Advanced Service is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HP Account Support Manager (ASM) provides personalized technical and operational advice. HP Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HP, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs. Should an incident occur, reducing business impact requires a swift and comprehensive response. An HP Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severe incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates.

PN : U8DE4E

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HPE Proactive Care Advanced Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
HP Proactive Care Advanced Service is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HP Account Support Manager (ASM) provides personalized technical and operational advice. HP Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HP, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs. Should an incident occur, reducing business impact requires a swift and comprehensive response. An HP Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severe incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates.

PN : U8JX8E

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HPE Foundation Care Next Business Day Service extended service agreement - 3 years - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U8FP2E

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HPE Foundation Care Next Business Day Service with Defective Media Retention extended service agreement - 4 years - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U8CZ3E

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HPE Foundation Care Call-To-Repair Service extended service agreement - 4 years - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U8EW7E

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HPE Proactive Care Next Business Day Service extended service agreement - 5 years - on-site
Next Business Day Proactive Care Service - an HP authorized representative (CE) will arrive at the customer's site during the onsite coverage window to begin hardware maintenance service on the next coverage day after the call has been received and acknowledged by HP. Service features are defined in the hardware onsite support area of the "Service limitations" section. Availability of response times is dependent on the proximity of the customer site to an HP-designated support hub.

PN : U5J86E

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HPE Proactive Care Call-To-Repair Service extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U8L80E

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