HPE Critical Advantage L1 technical support - for Red Hat Enterprise Linux HPC - 1 year
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : HV462E

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HPE B-series SAN Network Advisor Enterprise licence - 9000 SAN ports, 24 SAN fabrics
Most IT organizations are facing tighter budgets, ever-increasing network traffic, and greater management complexity. Managing Service Level Agreements (SLAs) in today's dynamic network environments requires seamless coordination across a wide range of elements. Often, organizations end up dealing with numerous network management tools in order to provide uninterrupted services. Although every network type has unique management requirements, most organizations face the same challenges managing these networks-such as minimizing network downtime, reducing operational expenses, managing application SLAs, and providing robust security. Several tools exist to handle these requirements for different types of networks, yet no single tool provides cohesive management across all of them. The HP B-series portfolio offers the HP SAN Network Advisor Software for the management of B-series directors, routers, switches, Host Bus Adapters (HBAs) and FCoE devices. HP B-series SAN Network Advisor includes the same level of support for management of FC SANs as its predecessor, HP B-series Data Center Fabric Manager (DCFM), and introduces management support of 16Gb FC SANs. SAN Network Advisor offers management of data center fabrics including configuration, monitoring, and diagnostics. HP B-series SAN Network Advisor provides comprehensive management of data center fabrics-including configuration, monitoring, and management of all B-series Directors, Switches, and HBAs. It provides support for FC SANs with configuration, zoning, and visualization capabilities, including HBA, storage, SAN fabric, and Layer 2 switch topology views. SAN diagnostics help meet SLAs via proactive alerting and advanced SAN diagnostic capabilities, including SAN port diagnostics, bottleneck detection, and best-practices validation of SAN configurations.

PN : TC352A

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