HPE Proactive Care Advanced 24x7 Software Service extended service agreement - 4 years
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PN : U8GC7E

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HPE Proactive Care Advanced Next Business Day Service extended service agreement - 5 years - on-site
HP Proactive Care Advanced Service expands on HP Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HP Account Support Manager (ASM) provides personalized technical and operational advice, including HP best practices gleaned from HP's broad support experience. HP Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HP, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs. Should an incident occur, reducing business impact requires a swift and comprehensive response. An HP Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates. HP Proactive Care Advanced uses HP Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U8EY4E

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

PN : U8FQ5E

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HPE Foundation Care 24x7 Service extended service agreement - 3 years - on-site
HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

PN : U8CW8E

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HPE Proactive Care 24x7 Service with Defective Media Retention extended service agreement - 5 years - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

PN : U8KB6E

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HPE Foundation Care Call-To-Repair Service with Defective Media Retention extended service agreement - 3 years - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U8ET9E

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HPE Proactive Care Advanced 24x7 Service extended service agreement - 4 years - on-site
HP Proactive Care Advanced Service expands on HP Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HP Account Support Manager (ASM) provides personalized technical and operational advice, including HP best practices gleaned from HP's broad support experience. HP Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HP, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs. Should an incident occur, reducing business impact requires a swift and comprehensive response. An HP Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates. HP Proactive Care Advanced uses HP Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U8EW4E

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HPE Disk Array Group storage enclosure
Information technology professionals rely on HP quality to ensure maximum productivity. As the power of applications, processors, memory adapters and storage devices increases, high-end computer users are seeking ways to optimize their system performance. HP provides leading solutions, adding new levels of performance, availability, flexibility, and management.

PN : AE203A

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Intel Itanium 9340 / 1.6 GHz processor
The Itanium processor is the first in a family of processors based on the new Itanium architecture. The Itanium processor was designed from the ground up to meet the increasing demands for high availability, scalability and performance needed for high-end enterprise and technical computing applications. The Itanium processor family extends open-standards-based computing to the enterprise and brings flexibility, choice and value over proprietary solutions.

PN : AH387AR

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Intel Xeon E5506 / 2.13 GHz processor
Intel Xeon processors represent a broad product line to meet a range of demanding performance and energy efficiency requirements for compute-intensive embedded, storage, and communications applications.

PN : 610864-L21

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HPE StorageWorks Modular Smart Array 60 storage enclosure
The HP StorageWorks 60 Modular Smart Array provides an end-to-end flexible platform in a high capacity 2U disk drive storage enclosure supporting 3.5" SAS and Serial ATA (SATA) drives. Manage your small and midrange business growing storage needs by deploying this low cost, flexible tiered storage system with up to almost 3.6TB of SAS storage or 9TB of SATA storage. The modular, scalable design of the MSA60 provides an extremely flexible platform allowing a customer to buy what is needed today and purchase additional capacity as data storage needs grow, instead of making a large up-front investment.

PN : 418408R-B21

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HPE 24x7 Software Technical Support technical support - for HPE StorageWorks Command View EVA - 3 years
HPE Software Technical Support provides comprehensive remote software support services for Hewlett Packard Enterprise software products and selected third-party software products. With HPE Software Technical Support, your IT staff receives fast and reliable access to HPE Global Support Centers. Hewlett Packard Enterprise technical resources work with your IT team to provide advice on software features and use, help with problem diagnosis and resolution, and identify software defects. This service also provides electronic access to comprehensive support information, allowing any member of your IT staff to locate essential product and support information.

PN : HA107A5#13N

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