HPE Proactive 24 extended service agreement - 3 years - on-site
HP Proactive 24 Service collaborates with your IT staff to provide around-the-clock monitoring, issue resolution, onsite response for hardware issues, and sound advice. You can get advice concerning areas needing improvement and account support management. You will be also provided with an account support plan, operating system patch analysis and management, and monitoring for firmware and software updates.

PN : HA111A3#85J

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HPE Proactive 24 extended service agreement - 5 years - on-site
HP Proactive 24 Service collaborates with your IT staff to provide around-the-clock monitoring, issue resolution, onsite response for hardware issues, and sound advice. You can get advice concerning areas needing improvement and account support management. You will be also provided with an account support plan, operating system patch analysis and management, and monitoring for firmware and software updates.

PN : HA111A5#85J

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HPE Installation & Startup Service installation / configuration - on-site
This HP service complements your hardware and software, providing cost-effective full support for your peace of mind.

PN : HA124A1#5X0

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HPE 4-hour 24x7 Same Day Hardware Support with Defective Media Retention technical support - 1 year
Marketing description is not available.

PN : HG927A1#87L

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HPE Proactive Care 24x7 Software Service technical support - for HPE 3PAR 8440 Operating System Suite - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : H1K92A3#YVT

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HPE Foundation Care Next Business Day Service extended service agreement - 5 years - on-site
Offers a next-business-day on-site response with coverage available nine hours per day between 8:00 a.m. and 5:00 p.m. local time, on business days Monday through Friday, excluding on Hewlett Packard Enterprise holidays. Software support is provided with a two-hour response time.

PN : H7J32A5#XDS

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U4VH1E

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

PN : U4VK6E

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HPE Foundation Care Software Support 24x7 technical support - for HPE Intelligent Management Center Application Performance Manager Software - 1 year
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

PN : U4JL7E

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HPE Foundation Care Next Business Day Service extended service agreement - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U4TY3E

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HPE Foundation Care Call-To-Repair Service extended service agreement - 4 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

PN : U4UW2E

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U5WL3E

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