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HPE Foundation Care 24x7 Service extended service agreement - 3 years - on-site
HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

PN : H0US8E

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HPE Foundation Care 24x7 Service extended service agreement - 3 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

PN : H2KT7E

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HPE Critical Service extended service agreement - 3 years - on-site
If downtime creates serious business consequences for your company, you need a support solution that helps you improve service levels through direct access to experts and provides up-front avoidance and rapid responses to problems. Learn how to reduce business risk, improve service levels, avoid downtime, proactively manage and embrace change, and experience the best service in the industry. Enhance the benefits with add-ons such as Critical Service Enhancement for SAP for proactive support and problem-solving; and HP Expanded ITSM Improvement Service for operational improvement advice from an ITIL-certified consultant to improve operational efficiently and implement continuous improvement.

PN : HA112A3#4RJ

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HPE Proactive Care 24x7 Software Service technical support - for HPE ConvergedSystem 3PAR 7400 Operating System Suite Drive - 5 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : H1K92A5#YWJ

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HPE Installation Service installation / configuration - for HP-UX
This easy-to-buy, easy-to-use HP Care Pack extended warranty service helps ensure that your new HP hardware or software is installed smoothly, efficiently, and with minimal disruption of your IT and business operations. Choose HP Installation Service when you need to cost-effectively obtain specialized expertise for a complex, one-time task; enjoy top performance right from the start; shorten your time-to-ROI.

PN : HA134A1#001

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HPE Critical Advantage L2 extended service agreement - 3 years - on-site
Marketing description is not available.

PN : HK776A3#QV6

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HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U7ST0E

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HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U5XQ2E

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HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5VU3E

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U5WN0E

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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U4VJ1E

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HPE Proactive Care Next Business Day Service extended service agreement - 3 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U5RA0E

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