HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
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PN : U5VV8E

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
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PN : U5WG6E

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HPE Data Protector Zero Downtime Backup licence + 1 Year 24x7 Support - 10TB capacity
The Zero Downtime Backup enables customers to instantly copy data to disk and then, at their convenience, back up that disk copy to tape. This staged backup process enables business applications to stay online 24x7 and maintain business critical application performance, all while protecting critical data. The incremental backup feature of the Zero Downtime Backup provides file-level incremental snapshots from the image to tape. Only changed files are copied to tape, reducing the backup volume.

PN : Q2L50AAE

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HPE Foundation Care Exchange Service Post Warranty extended service agreement - 1 year - shipment
HPE Foundation Care 4 Hour Exchange Service - Available 24x7, including on Hewlett Packard Enterprise holidays. The networking component will be exchanged within four hours after opening the case; networking software support is also included.

PN : U7SU0PE

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HPE Proactive Care 24x7 Software Service technical support - for HPE Networks Software Group 203 - 4 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U5QF0E

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HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U4VF6E

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5WZ3E

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HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5VU6E

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HPE Implementation Service installation / configuration - 1 day - on-site
HP Helion Implementation Services provides the support and guidance you need to put your plan into action. The team of experts helps build, integrate, migrate, and deploy your cloud solutions using best practices and pre-built automation tools, so you can reduce expenses, avoid common pitfalls, and achieve the results that meet your IT and business goals.

PN : HK928A1

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HPE Installation Service installation / configuration - on-site
The easy-to-use HP Installation Service helps ensure that your HP hardware or software is installed smoothly, efficiently, and with minimal disruption of your IT and business operations. Choose HP Installation Service when you need to: cost-effectively obtain specialized expertise for a complex, one-time task, enjoy top performance right from the start or shorten your time to return on investment.

PN : HA113A1#5DR

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HPE Critical Service extended service agreement - 3 years - on-site
HPE Critical Service is a comprehensive support solution designed for businesses that run mission-critical applications and cannot tolerate downtime without a significant business impact. HPE Critical Service offers an integrated set of proactive and reactive services and utilizes an ITIL-based framework of proven, integrated processes to help you improve availability and performance across your IT infrastructure. HPE Critical Service provides an assigned account team composed of highly trained IT professionals. This team will form close working relationships with designated members of your IT management staff and will conduct an assessment of your IT infrastructure in order to gain a clear understanding of your IT infrastructure, your IT goals, and your overall business objectives. The assessment's results are used to design a strategy and an account support plan that aligns HPE Critical Service with your overall IT and business goals. Subsequently, your account team meets with you quarterly to discuss progress against the account support plan and to help maintain ongoing alignment with your business goals.

PN : HA112A3#2RA

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HPE Proactive 24 extended service agreement - 3 years - on-site
Turning off the office lights at the end of the day doesn't mean business is closed. Because your business needs to stay up and running 365 x 24 x 7, HP Proactive 24 Services collaborates with your IT staff to provide around-the-clock monitoring, 365 x 24 x 7 issue resolution, four-hour onsite response for hardware issues, and sound advice. HP assesses your infrastructure to find areas needing improvement and assign an account support manager, design an account support plan, offer operating system patch analysis and management, and monitor for firmware/software updates.

PN : HA111A3#QQZ

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