HPE Critical Service extended service agreement - 5 years - on-site
HP Critical Service (CS) is a comprehensive support solution designed for businesses that run mission-critical applications and cannot tolerate downtime without a significant business impact. CS offers an integrated set of proactive and reactive services and utilizes an ITIL-based framework of proven, integrated processes to help you improve availability and performance across your IT infrastructure. CS provides an assigned account team composed of highly trained IT professionals. This team will form close working relationships with designated members of your IT management staff and will conduct an assessment of your IT infrastructure in order to gain a clear understanding of your IT infrastructure, your IT goals, and your overall business objectives. The assessment’s results are used to design a strategy and an account support plan that aligns CS with your overall IT and business goals. Subsequently, your account team meets with you quarterly to discuss progress against the account support plan and to help maintain ongoing alignment with your business goals.

PN : HA112A5#RDE

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HPE Foundation Care Exchange Service Post Warranty extended service agreement (renewal) - 1 year - shipment
HPE Foundation Care 4 Hour Exchange Service - Available 24x7, including on Hewlett Packard Enterprise holidays. The networking component will be exchanged within four hours after opening the case; networking software support is also included.

PN : U3UL5PE

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty extended service agreement (renewal) - 1 year - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

PN : U3TR5PE

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HPE Foundation Care Next Business Day Service extended service agreement - 5 years - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : H7J32A5#TT6

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U5WJ4E

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HPE Proactive Care Call-To-Repair Service extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U5UZ1E

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HPE Data Protector Instant Recovery licence + 1 Year 24x7 Support - 10TB capacity
HP OpenView Storage Data Protector is HP OpenView software that delivers recovery in a service-driven management approach. To protect your business-critical information from any risk of loss, Data Protector provides industry-leading Instant Recovery capabilities, based on mirroring and snapshot technologies, which use disk as a recovery media rather than tape. Utilizing disk-based recovery, Data Protector enables the recovery of terabytes of data in minutes, rather than hours. To achieve optimum IT efficiency, data protection services must be integrated and managed as an integral component of the overall IT service. Enabling service-driven management through seamless integration with HP OpenView, Data Protector allows data protection to be managed as a set of services rather than a set of individual tasks or technologies, giving IT managers confidence in knowing that the storage elements upon which their services depend are actively and efficiently managed. Data Protector offers a broad compatibility with multivendor platforms, applications operating systems, libraries, disks and topologies. It supports a comprehensive list of backup clients and backup device servers to extract application data and protect it onto backup drives and tape libraries. Additional database and application agents provide support for specialized backup approaches, such as online, open-file or zero-downtime backup integrations.

PN : Q2L62AAE

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5XA8E

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HPE Data Protector licence + 1 Year 24x7 Support - 1 front end TB
Data Protector offers a broad compatibility with multivendor platforms, applications operating systems, libraries, disks and topologies. It supports a comprehensive list of backup clients and backup device servers to extract application data and protect it onto backup drives and tape libraries. Additional database and application agents provide support for specialized backup approaches, such as online, open-file or zero-downtime backup integrations. HP data protection software reduces backup and recovery complexity and cost by protecting virtual and physical applications - whether you have one server or thousands. From a central console, HP Data Protector gives you disk and tape data protection that eliminates the need for multiple application, server and backup tools. Simple snapshot functionality fully automates recovery down to the exact second, and frees you from restrictive backup windows. Sophisticated multi-site reporting validates your backup and restore processes - and proves SLA compliance. Centralized management and a flexible licensing structure can reduce your cost of ownership by as much as 70 percent.

PN : Q2M45AAE

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HPE Proactive Care 24x7 Service extended service agreement - 3 years - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

PN : H1K92A3 #S7A

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HPE Proactive Care Call-To-Repair Service with Defective Media Retention extended service agreement - 3 years - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems.

PN : H1K95A3#RD0

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HPE Foundation Care 24x7 Service with Defective Media Retention extended service agreement - 5 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

PN : U8JE8E

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