HPE Proactive Care 24x7 Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
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HPE Proactive Care Next Business Day Service technical support - for SuSE Linux Enterprise Server - 3 years
HP Proactive Care Service offers reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks, and more. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity.

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HPE Critical Service technical support - for HPE StoreEver MSL TapeAssure Advanced License - 3 years
HP Critical Service brings you the best of both worlds: expert proactive services to keep your mission-critical multivendor hardware and software available 24x7 - plus fast reactive support for seamless resolution whenever unforeseeable problems crop up. This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner.

PN : HA112A3#QC1

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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HPE Foundation Care Call-to-Repair Service offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24x7 with a 2-hour response time.

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HPE Proactive Care 24x7 Service extended service agreement - 3 years - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

PN : H1K92A3#YTV

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HPE Foundation Care Next Business Day Service extended service agreement - 3 years - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HP Care Pack 4-Hour 24x7 Same Day Hardware Support extended service agreement - 1 year - on-site
Increase equipment availability and productivity with round-the-clock onsite and remote support for your HP hardware, as well as select multivendor equipment. This flexible HP Care Pack Service covers desktops, workstations, servers, storage systems, and network equipment. Choose 4-Hour 24x7 Same Day Hardware Support when you need to: extend your hardware warranty coverage with prompt, anytime service for key systems and devices, obtain easy-to-buy, easy-to-use onsite services, improve hardware performance and uptime, increase the return on your HP and multivendor hardware investments, enjoy consistent service coverage across geographically dispersed sites.

PN : HA104A1#Q25

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HPE Proactive Care Call-To-Repair Service with Defective Media Retention technical support - for HPE 3PAR 7200 Dynamic Optimization - 3 years
Technology should be easy to buy... and it should be easy to own. With HP Care Pack Services, part of the HP Smart Office Portfolio, you can simply choose how to extend or upgrade your product warranty with a wide range of cost-saving support packages at fixed prices.

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HPE 3PAR 8200 Virtual Copy Base Licence - 1 system
Built on thin copy technology, HP 3PAR Virtual Copy is a reservationless, non-duplicative, copy-on-write software product that allows you to protect and share data from any application, affordably. Snapshots are available on demand, instantly, in read-only and / or read-write form. With Virtual Copy, snapshots are reservationless because capacity is not reserved upfront and non-duplicative since changed data is never duplicated within the snapshot tree. Coupled with consistency groups and support for hundreds of snapshots per base volume, Virtual Copy efficiency delivers affordable, CDP-like rapid application recovery from multiple points in time. With a single command, you can revert a base volume to any selected snapshot - without impacting other snapshots in the tree.

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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Foundation Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Foundation Care 24x7 Service Post Warranty extended service agreement (renewal) - 1 year - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

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