Electronic HP Care Pack 24x7 Software Technical Support technical support - for Citrix XenDesktop Enterprise Edition - 1 year
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP 24x7 Software Technical Support provides comprehensive round-the-clock services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. This convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. In addition, 24x7 Software Technical Support brings you software updates at substantial subscription savings. This includes new versions of HP and selected third-party software products, patches, and documentation, as well as licensing to use and copy these versions. Choose 24x7 Software Technical Support when you need to improve the productivity of system managers and operators, improve system performance and reduce downtime due to software defects, expedite problem resolution through expert-level technical resources available whenever you need them, enjoy consistent service coverage across geographically dispersed sites, update HP and selected third-party software at a predictable cost, take advantage of subscription savings on software updates and keep your license compliancy up-to-date.

PN : UK568E

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Red Hat Enterprise Linux standard subscription
Red Hat Enterprise Linux automatically secures your system to the highest government standards. It provides application developers with tools for innovating rapid, secure, and stable applications utilizing the industry's latest technologies .

PN : A1L24AAE

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Electronic HP Care Pack 24x7 Software Proactive Care Service technical support - for VMware View Premier w/3 Years 9x5 Support - 3 years
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network, it is a fast and simple process that enables immediate registration and service activation.

PN : U1P50E

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Intel Xeon E5503 / 2 GHz processor
Deliver cloud computing, real-time analytics, processing for your mission-critical business, and big data insights. Improve data center efficiency and reliability to handle any workload.

PN : 603974-B21

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Intel Xeon X5680 / 3.33 GHz processor
Intel Xeon processors represent a broad product line to meet a range of demanding performance and energy efficiency requirements for compute-intensive embedded, storage, and communications applications.

PN : 591892-B21

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SuSE Linux Enterprise Server subscription
You envision one single operating system for diverse architectures, in order to reduce the training and administration costs and workload to a minimum? Then SUSE LINUX Enterprise Server is the answer. No matter whether your IT infrastructure comprises 32-bit or 64-bit x86 systems, PowerPC-based systems, or even IBM mainframes, SUSE LINUX Enterprise Server is universally deployable. All supplied services and applications can be utilized on the most suitable hardware for the performance of the respective task. In this way, you can exploit your hardware in the best way possible without any need for additional training or extra costs.

PN : QK657AAE

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HPE DKU Base Drive Rack storage enclosure
The HP XP P9500 Storage is bulletproof storage for mission-critical converged infrastructure where constant access to data is required-even in the event of a disaster. Designed for organizations that simply cannot afford any downtime, the XP P9500 combines a high-performance on-line scalable fully redundant hardware platform with unique data replication capabilities integrated with clustering solutions for complete business continuity. The XP P9500 can adapt to changing business conditions in minutes instead of months, and protect storage investments while increasing data center capacity and lifespan.

PN : AV402B

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HPE StoreEver MSL8096 Ultrium 6250 tape library - LTO Ultrium - SAS-2
The HP StoreEver MSL tape libraries meet demanding storage requirement of businesses needing unattended backup, disaster recovery, or archive capability. The MSL libraries offer a broad choice of storage capacity and interfaces with LTO-6 Ultrium tape drives. Web-based remote management makes the MSL libraries easily managed from across the room or across the globe, eliminating the need for remote office IT staff. Quickly and simply manage the tape media both in and out of the library with the standard bar code reader, configurable mail slots, and multiple 12-slot removable magazines. If a tape were lost or stolen, protect important business data from unauthorized access with the library-based encryption option. Library investment and uncertain data growth are easily managed with MSL accessory kits. Quickly increase capacity and/or performance with tool-free drive upgrades, slot license capacity upgrades, or library expandability. Now with TapeAssure to monitor drive and media utilization, monitor operational performance, report life and health information as well as provide notifications of drive and tape parameters that fall below HP recommended standards.

PN : C0H25A

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HPE Support Plus 24 technical support - for HPE StorageWorks MSA2000 Snapshot 256 - 3 years
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.

PN : UP335E

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HPE Foundation Care Software Support 24x7 technical support - for HPE Unified Wired-WLAN Network Software - 4 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

PN : U4QE7E

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HPE Critical Advantage L1 technical support - for HPE Storage Services - 3 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : HW731E

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HPE Proactive Care 24x7 Software Service technical support - for HPE OneView with iLO - 5 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U5HC2E

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