HPE Support Plus extended service agreement - 5 years - on-site
HP Support Plus helps you increase the performance and availability of your IT infrastructure with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support 13 hours per day, 5 days per week. Service coverage encompasses HP products and selected multivendor hardware and software. In addition, this convenient service makes software updates available to you at substantial savings. Choose Support Plus when you need to improve uptime with responsive hardware and software services, cost-effectively obtain expert multivendor support, enjoy consistent service coverage across geographically dispersed sites, update HP and selected third-party software at a predictable cost, and take advantage of subscription savings on software updates.

PN : HA109A5#6Z6

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HP Care Pack Support Plus 24 extended service agreement - 3 years - on-site
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP Services engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year. In addition, this convenient HP Care Pack packaged service makes software updates available to you at substantial savings. Choose Support Plus 24 when you need to: improve uptime with responsive hardware and software services available anytime, cost-effectively obtain expert 24x7 multivendor hardware and software support, enjoy consistent service coverage across geographically dispersed sites, update HP and select third-party software at a predictable cost, take advantage of subscription savings on software updates.

PN : HA110A3#6XB

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HPE Installation & Startup Service installation / configuration - for HPE XP7 P9500 Software Type 6
HP Installation and Startup Service coordinates the installation, configuration, and verification of HP Controller software on an existing server and provides configuration of OpenFlow-enabled switches designed to get your SDN network up and running quickly. The service includes the installation of one HP VAN SDN Controller and the configuration of a number of OpenFlow-enabled switches depending on the add-on services purchased. This service is available only for select HP SDN products and will be delivered remotely. With this service, you will also receive a brief orientation session on the installed product features. As part of this service, an HP technical specialist will remotely connect to your network to perform HP VAN SDN Controller installation and basic setup and enablement of OpenFlow on previously installed HP OpenFlow-enabled switches. The technical specialist will also enable OpenFlow communication between the switches and the HP SDN Controller.

PN : HA114A1#5T8

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HPE Foundation Care 24x7 Service extended service agreement - 5 years - on-site
HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

PN : H7J34A5#YU0

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HPE Proactive 24 extended service agreement - 5 years - on-site
Turning off the office lights at the end of the day doesn't mean business is closed. Because your business needs to stay up and running 365 x 24 x 7, HP Proactive 24 Services collaborates with your IT staff to provide around-the-clock monitoring, 365 x 24 x 7 issue resolution, four-hour onsite response for hardware issues, and sound advice. HP assesses your infrastructure to find areas needing improvement and assign an account support manager, design an account support plan, offer operating system patch analysis and management, and monitor for firmware/software updates.

PN : HA111A5#QS6

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HPE Proactive 24 extended service agreement - 3 years - on-site
HP Proactive 24 Service collaborates with your IT staff to provide around-the-clock monitoring, issue resolution, onsite response for hardware issues, and sound advice. You can get advice concerning areas needing improvement and account support management. You will be also provided with an account support plan, operating system patch analysis and management, and monitoring for firmware and software updates.

PN : HA111A3#9LJ

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HPE Proactive Care Next Business Day Service extended service agreement - 3 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U5QU9E

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HPE Proactive Care Next Business Day Service extended service agreement - 4 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U5RP3E

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HPE Proactive Care Next Business Day Service extended service agreement - 3 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U5RG2E

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HPE Proactive Care 24x7 Software Service technical support - for HPE IMC Virtual Application Networking Software Defined Network Manager - 5 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U5QQ9E

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HPE Foundation Care 24x7 Service with Defective Media Retention extended service agreement - 5 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For eligible products, the defective media retention service feature allows the Customer to retain defective hard disk or eligible SSD/Flash drive components that the Customer does not want to relinquish due to sensitive data contained within the disk ('Disk or SSD/Flash Drive') covered under this service.

PN : H7J35A5#14C

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HPE Proactive Care Advanced 24x7 Service extended service agreement - 3 years - on-site
Marketing description is not available.

PN : H2SH8E

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