HPE Proactive Care Call-To-Repair Service extended service agreement - 3 years - on-site
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PN : U2C21E

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HPE 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. In addition to defective media retention, Comprehensive Defective Material Retention service feature option allows the customer to retain additional components that have been designated by HP as having data retentive capabilities, such as memory modules. All eligible data retentive components on a covered system must participate in the Comprehensive Defective Material Retention.

PN : U8R67PE

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HPE Next Day Collaborative Support extended service agreement - 5 years - on-site
HP Collaborative Support Service is designed for customers who purchase HP hardware with HP and selected third-party software products. The Collaborative Support Service provides a first point of contact for your initial hardware and software support needs. HP brings the knowledge of its technical resources around the globe to help you to resolve your hardware and basic software support issues with a call to HP. With HP Collaborative Support Service, you don't have to decide if you have a hardware or software issue. You can make the first call directly to HP, and the HP support professional will help determine whether you have a hardware or software problem. If the reported incident is related to a selected third-party software product and cannot be resolved by applying known fixes, HP will contact the third-party vendor and create a problem incident on your behalf under your existing support agreement with the software vendor. HP will also provide the necessary problem documentation to help the vendor with resolving the problem more quickly. If the incident is with a covered HP hardware product, HP will provide technical hardware support, remotely or onsite, to resolve the reported issue.

PN : U1P61E

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HPE Foundation Care Next Business Day Service extended service agreement - 5 years - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U3YG2E

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HPE Proactive Care Next Business Day Service with Defective Media Retention extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U3V88E

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HPE Foundation Care 24x7 Service extended service agreement - 5 years - on-site
HPE Foundation Care 24x7 Service—Offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

PN : U4RK1E

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HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U9Y66E

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HPE Support Plus with Defective Media Retention extended service agreement - 4 years - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : US774E

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U2LG9E

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HPE Foundation Care Next Business Day Exchange Service extended service agreement - 5 years - shipment
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U3MS3E

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HPE Foundation Care Call-To-Repair Service with Defective Media Retention extended service agreement - 1 year - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U4SW9E

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HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. Each HP Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HP Proactive Care Service level, HP provides all the core problem prevention service features. The HP Proactive Care portfolio also offers the same three service levels with the inclusion of hardware defective media retention (DMR) and comprehensive defective material retention (CDMR) as additional optional service features.

PN : U9C75E

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