HPE Proactive Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

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HPE Proactive Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

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HPE Foundation Care Next Business Day Service with Defective Media Retention Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

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HPE Support Plus 24 technical support - for Rapid Deployment Pack - 5 years
HP Support Plus 24 helps you increase performance and availability with comprehensive, consistent hardware and software services. Working with your IT team, HP engineers deliver onsite hardware support and over-the-phone software support around-the-clock 365 days per year.

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HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

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HPE Support Plus 24 extended service agreement - 1 year - on-site
HPE Support Plus service is composed of comprehensive hardware and software services that help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems. Hewlett Packard Enterprise releases updates to software and reference manuals as soon as they are made available. HPE Support Plus also provides you with software updates for selected HPE-supported software products for each system, processor, processor core, and end user. In addition, HPE Support Plus provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information.

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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HPE Foundation Care Services provide support that helps you meet today's IT demands, and evolve for tomorrow. You are offered five service levels that are easier to understand, easier to align to your business needs, and easier to buy. They are also more personalized to deliver the information you need, when and where you need it. HPE Foundation Care Next Business Day Service offers a next-business-day on-site response with coverage available nine hours per day between 8:00 a.m. and 5:00 p.m. local time, on business days Monday through Friday, excluding on Hewlett Packard Enterprise holidays. Software support is provided with a two-hour response time.

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HPE Foundation Care Call-To-Repair Service with Comprehensive Defective Material Retention Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Foundation Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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HPE Foundation Care Next Business Day Service Post Warranty extended service agreement - 1 year - on-site
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

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