HPE Critical Advantage L2 technical support - for VMware vShield App with Data Security w/1 Year 9x5 Support - 1 year
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : U0E78E

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VMware Virtual SAN licence + 5 Years 24x7 Support - 1 processor
VMware Virtual SAN is hypervisor-converged storage software that abstracts and pools server-side flash and disk to create a highly performant and resilient persistent storage tier at the hypervisor layer. Virtual SAN is a key building block of software-defined storage and a category leader.

PN : G4Y19AAE

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HPE Critical Advantage L1 technical support - for VMware ThinApp Client License - 3 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : HW241E

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VMware vShield Security Suite licence + 1 Year 9x5 Support - 25 VMs
The vShield Suite includes vShield Zones, vShield Edge, vShield App, and vShield Endpoint. VMware vShield is a suite of security virtual appliances that are built to work with vSphere, protecting virtualized datacenters from attacks and misuse. vShield Zones provides firewall protection for traffic between virtual machines. For each Zones Firewall rule, you can specify the source IP, destination IP, source port, destination port, and service. vShield Edge provides network edge security and gateway services to isolate the virtual machines in a port group, distributed port group. vShield Edge connects isolated, stub networks to shared, uplink networks by providing common gateway services such as DHCP, VPN, NAT, and load balancing. Common deployments of vShield Edge include in the DMZ, VPN extranets, and multitenant cloud environments where vShield Edge provides perimeter security for virtual datacenters (VDCs). vShield App is an interior, virtual-NIC-level firewall that allows you to create access control policies regardless of network topology. vShield App monitors all traffic in and out of an ESXi host, including between virtual machines in the same port group. vShield App includes traffic analysis and container-based policy creation. vShield Endpoint delivers an introspection-based antivirus solution. vShield Endpoint uses the hypervisor to scan guest virtual machines from the outside without an agent. vShield Endpoint avoids resource bottlenecks while optimizing memory use.

PN : BC417AAE

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HPE Critical Advantage L1 technical support - for VMware vCenter AppSpeed w/3 Years 9x5 Support - 4 years
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : U0D61E

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HPE Critical Advantage L3 technical support - for VMware vSphere Essentials Plus w/1 Year 9x5 Support - 1 year
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : U0B67E

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HPE Critical Advantage L3 technical support - for VMware ThinApp Client License w/1 Year 9x5 Support - 1 year
HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive and reactive services designed to help you improve performance, availability, and functional use of your technology. CA includes proactive and reactive support for the products in your IT environment. CA is purchased and entitled on a per-product basis, and you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support and updates for HP software and the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, and your overall business objectives. A mutually agreed-upon support strategy is then designed and documented in an account support plan. The account team meets with you annually to discuss progress against the plan and to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies and tools to help you minimize downtime and improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, and use of the technology by addressing the most common challenges in managing these environments. CA provides a core set of proactive services for your IT environment.

PN : HY813E

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HPE Proactive Care Advanced 24x7 Software Service technical support - for VMware vSphere Enterprise Plus Edition w/3 Years 24x7 Support - 3 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U6YZ6E

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VMware vCenter Server Foundation Edition licence + 1 Year 24x7 Support - 1 licence
VMware vCenter Server is the simplest, most efficient way to manage VMware vSphere - whether you have ten VMs or tens of thousands of VMs. It provides unified management of all the hosts and VMs in your datacenter from a single console with an aggregate performance monitoring of clusters, hosts and VMs. VMware vCenter Server gives administrators deep insight into the status and configuration of clusters, hosts, VMs, storage, the guest OS and other critical components of a virtual infrastructure - all from one place. With VMware vCenter Server, virtualization environments are easier to manage: a single administrator can manage 100 or more workloads, more than doubling typical productivity in managing physical infrastructure. VMware vCenter Server Foundation provides powerful management tools for smaller environments looking to rapidly provision, monitor, and control virtual machines.

PN : BD722A

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VMware vSphere Enterprise Edition licence + 3 Years 9x5 Support - 1 processor
Leverage the power of virtualization to transform your IT infrastructure into private clouds built on VMware vSphere - enabling IT to increase control through service-level automation. VMware vSphere, the industry's first cloud operating system, dramatically reduces capital and operating costs and maximizes IT efficiency - with the freedom to choose any application, OS, or hardware. VMware vSphere Enterprise provides key features for maintaining service level guarantees including minimizing downtime, protecting data, and automating resource management.

PN : E8H75AAE

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HPE Foundation Care Next Business Day Software Support technical support - for HPE Intelligent Infrastructure - 3 years
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer.

PN : U6PB5E

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Electronic HP Care Pack 24x7 Software Proactive Care Service technical support - for VMware vSphere Standard Acceleration Kit w/3 Years 9x5 Support - 3 years
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network, it is a fast and simple process that enables immediate registration and service activation.

PN : U1W80E

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