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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U8EU9E

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HPE Proactive Care Next Business Day Service with Defective Media Retention extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U8ES4E

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HPE Proactive Care Advanced 24x7 Service extended service agreement - 4 years - on-site
HP Proactive Care Advanced Service expands on HP Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HP Account Support Manager (ASM) provides personalized technical and operational advice, including HP best practices gleaned from HP's broad support experience. HP Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HP, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs. Should an incident occur, reducing business impact requires a swift and comprehensive response. An HP Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates. HP Proactive Care Advanced uses HP Remote Support Technology to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U8KL2E

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HPE Proactive Care Advanced 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualised environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

PN : U8FW9E

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HPE Proactive Care Next Business Day Service with Defective Media Retention Post Warranty extended service agreement - 1 year - on-site
Marketing description is not available.

PN : U8FB1PE

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HPE Proactive Care Advanced 24x7 Service with Defective Media Retention extended service agreement - 4 years - on-site
Each HP Proactive Care Advanced Service level includes problem prevention and incident management support for hardware and software products. For hardware products, the HP Proactive Care Advanced portfolio offers distinct hardware service levels. The HP Proactive Care Advanced portfolio also offers the same service levels with the inclusion of hardware defective media retention (DMR). For eligible products, the DMR service feature option allows the Customer to retain a defective hard disk or eligible SSD/Flash drive that the Customer does not want to relinquish due to sensitive data contained within the disk ('Disk or SSD/Flash Drive') covered under this service. All Disk or eligible SSD/Flash Drives on a covered system must participate in the DMR.

PN : U8KL3E

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HPE Proactive Care 24x7 Service with Defective Media Retention extended service agreement - 5 years - on-site
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

PN : U8DD3E

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VMware vCloud Suite Standard upgrade licence + 5 Years 24x7 Support - 1 licence
VMware virtualization has helped customers dramatically reduce capital expenses through server consolidation. It has improved operating expenses through automation, and it has minimized lost revenue with reduced planned and unplanned downtime. Today enterprises also need better time to market for their products and services. Business units demand rapid access to IT resources and applications. To support these goals, IT teams need to be more agile while ensuring that datacenters can be fully monitored, managed and protected. With vCloud Suite, VMware enables customers to achieve the full benefits of a private or hybrid cloud - increased responsiveness, simplified operations and the best service-level agreements (SLAs) - with a single package.

PN : Q8W91AAE

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VMware vCloud Suite Enterprise upgrade licence + 3 Years 24x7 Support - 1 licence
VMware virtualization has helped customers dramatically reduce capital expenses through server consolidation. It has improved operating expenses through automation, and it has minimized lost revenue with reduced planned and unplanned downtime. Today enterprises also need better time to market for their products and services. Business units demand rapid access to IT resources and applications. To support these goals, IT teams need to be more agile while ensuring that datacenters can be fully monitored, managed and protected. With vCloud Suite, VMware enables customers to achieve the full benefits of a private or hybrid cloud - increased responsiveness, simplified operations and the best service-level agreements (SLAs) - with a single package. vCloud Suite Enterprise builds a complete and mature cloud for infrastructure as a service and rapid application provisioning. Enable control and accountability with configuration and chargeback management. Deliver availability SLAs for business critical applications with disaster recovery. Offer quick and consistent on-demand provisioning of multi-tier applications.

PN : Q8W54AAE

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HPE 24x7 Software Technical Support technical support - for HPE Networks Software Group 7 - 1 year
HPE Software Technical Support provides comprehensive remote software support services for Hewlett Packard Enterprise software products and selected third-party software products. With HPE Software Technical Support, your IT staff receives fast and reliable access to HPE Global Support Centers. Hewlett Packard Enterprise technical resources work with your IT team to provide advice on software features and use, help with problem diagnosis and resolution, and identify software defects. This service also provides electronic access to comprehensive support information, allowing any member of your IT staff to locate essential product and support information.

PN : HS539E

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HPE 535FLR-T network adapter
HPE 535FLR-T network adapter

PN : 817721-B21

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Electronic HP Care Pack 24x7 Software Technical Support technical support - for HP ProCurve Mobility Manager - 3 years
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. HP 24x7 Software Technical Support provides comprehensive round-the-clock services and cost-saving updates to help you enhance the performance and availability of software from HP and other leading vendors. This convenient service gives your IT team direct access to HP IT Response Centers. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. Any member of your IT staff can electronically access essential product and support information. In addition, 24x7 Software Technical Support brings you software updates at substantial subscription savings. This includes new versions of HP and selected third-party software products, patches, and documentation, as well as licensing to use and copy these versions. Choose 24x7 Software Technical Support when you need to improve the productivity of system managers and operators, improve system performance and reduce downtime due to software defects, expedite problem resolution through expert-level technical resources available whenever you need them, enjoy consistent service coverage across geographically dispersed sites, update HP and selected third-party software at a predictable cost, take advantage of subscription savings on software updates and keep your license compliancy up-to-date.

PN : UQ117E

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