HPE Proactive Care 24x7 Software Service technical support - for HPE Networks Software Group 1 - 4 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U5QD7E

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HPE Proactive Care 24x7 Software Service technical support - for HPE Intelligent Management Center Smart Connect with Wireless Service Manager Virtual Appliance - 4 years
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care includes firmware and software version analysis for supported devices, providing you with a list of recommendations to keep your Proactive Care covered infrastructure at the recommended revision levels. You will receive a regular proactive scan of your Proactive Care covered devices, which can help you to identify and resolve configuration problems. Proactive Care also provides quarterly incident reporting intended to help you identify problem trends and prevent repeat problems. HP Proactive Care uses HP Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of HP Remote Support Technology is required to receive full delivery and benefits from this support service.

PN : U5QG8E

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HPE Foundation Care Next Business Day Exchange Service extended service agreement - 5 years - shipment
HP Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

PN : U7CJ0E

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HPE Foundation Care Exchange Service Post Warranty extended service agreement (renewal) - 1 year - shipment
HPE Foundation Care 4 Hour Exchange Service - Available 24x7, including on Hewlett Packard Enterprise holidays. The networking component will be exchanged within four hours after opening the case; networking software support is also included.

PN : U4HZ2PE

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HPE Foundation Care 24x7 Service with Comprehensive Defective Material Retention extended service agreement - 5 years - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

PN : U4UR7E

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HPE Foundation Care Call-To-Repair Service extended service agreement - 1 year - on-site
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products.

PN : U4UF2E

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HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5VL6E

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HPE Proactive Care Call-To-Repair Service extended service agreement - 5 years - on-site
Marketing description is not available.

PN : U5VY0E

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 3 years - on-site
Marketing description is not available.

PN : U5VY5E

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HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention extended service agreement - 4 years - on-site
Marketing description is not available.

PN : U5WQ4E

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HPE Critical Service with Defective Media Retention technical support - for HPE 3PAR 7400 Replication Suite Drive - 5 years
HP Care Pack services cost-effectively upgrade or extend your standard warranty with easy-to-buy, easy-to-use support packages. They reduce downtime risks with support levels from basic to mission critical. And they cover all the IT products your business relies on: servers, storage, networking, desktops, mobile computing, printing and imaging, and software. This HP Care Pack service helps you understand and avoid the causes of downtime, meet your availability-level commitments, and enjoy the multiple benefits of collaboration with a true IT support partner. HP Care Pack services with Defective Media Retention (DMR) allows customers to keep their data safe and secure by maintaining control over defective storage disks. DMR lets you keep and control your disks and data. If a disk that is covered by the retention option malfunctions, call HP for support. An HP support agent will diagnose the system problem, dispatch an engineer (if needed) and provide a replacement disk. You will then retain the defective disk drive.

PN : HG932A5#S7E

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HPE Proactive Care Call-To-Repair Service Post Warranty extended service agreement - 1 year - on-site
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

PN : U1CJ8PE

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